Support

Need a hand?

The fastest way to reach me is Discord — pricing, key redemption, reseller details, and the common stuff get sorted there in minutes. For billing disputes, refunds, or anything account-specific, email the operator.

Email

For billing disputes, refunds, lost-account recovery, bulk orders over 500 keys, or anything you want in writing.

Typical response
Within 24-48 hours · faster for premium subscribers
Status
● All systems normal

Talk to me on Discord

Join the server for the quickest help, announcements, and to talk to the operator directly. Most questions get answered within minutes.

Open Discord
Then add me: sufenue_s6

Quick answers

Common issues, plainly.

My key won't activate

Most common cause: a stray space when copying. Paste it into a plain text field first to check. Also confirm you're online — the desktop app re-verifies every 72 hours.

I subscribed but no key

Stripe webhooks usually fire within a minute. If still missing after 5 minutes, email so we can re-deliver manually.

How do I cancel my subscription?

Dashboard → Premium → Cancel. Your key keeps working until the period ends.

Lost my lifetime key

Lifetime keys are regenerable. Dashboard → Premium → Regenerate.

Free-key cooldown

Counts from when your previous key was claimed, not when it expired. After the cooldown you can claim another. No daily cap.

Reseller / bulk orders

10+ keys at a discount on /resellers. Self-serve Stripe + CSV export. Over 500 keys, email for a custom rate.

Independent project. Not affiliated with Roblox Corporation.